Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us when you book services, contact us, or use our website:
- Name, email address, phone number
- Property/project location and access details
- Payment information (processed securely by third-party providers)
- Communications between you and EMPYREAN.LLC
2. How We Use Your Information
- Provide drone services and deliver files
- Communicate about bookings, weather updates, and delivery
- Process payments
- Send service updates and promotional emails (opt-out available)
- Improve our services
3. Information Sharing
We do not sell your personal information. We may share data with:
- Service providers: Payment processors, email services, cloud storage
- Legal requirements: When required by law or to protect our rights
4. Cookies & Analytics
We use cookies and similar technologies to analyze traffic and improve user experience. You can disable cookies in your browser settings.
5. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing emails
To exercise these rights, contact us at service@empyrean.llc.
7. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy. Changes will be posted on this page with an updated "Last updated" date.
9. Contact Us
Questions? Email service@empyrean.llc or call 904.603.2512.